Brethertons receives legal industry’s Top Quality standard
Regional Law Firm Brethertons is celebrating this week after receiving national recognition of its practice management standards, having been awarded the Law Society’s Lexcel Quality Certification.
The Lexcel practice management certification is only awarded to solicitors who meet the highest management and customer care standards. Lexcel accredited practices undergo rigorous independent assessment every year to ensure that they meet required standards of excellence in areas such as client care, case management and risk management.
Brethertons has offices in Rugby and Banbury and is the only firm in both towns to have the Lexcel award.
Partner, Linda Jones, who managed the Lexcel assessment process for Brethertons, said: “We are thrilled to be recognised in this way. Achieving the Lexcel standard is no mean feat. Gaining the award throughout our practice, in every department, at every level, demonstrates that we continually meet the high standards expected of the best of UK law firms.”
The independent assessors reported:“Satisfied beyond any doubt that, Brethertons LLP meet the requirements of The Law Society’s Practice Management Standards (PMS) and the Lexcel Standard Version 4.”
“Automation of routine tasks was achieved as a matter of course, but also to harness the power of its case management systems to minimise risk.”
“Effective risk management is fundamental to the practice’s operation.”
“Brethertons’ [community and social responsibility] policy is comprehensive and interview evidence demonstrated that the organisation is committed to and heavily involved in community activities.
Linda Jones confirmed: “I was particularly encouraged to learn that the Lexcel assessment team passed Brethertons after the very first assessment visit, which is quite unusual. Many firms need several attempts to reach the Lexcel standard. The award is not only good news for our staff, it is also great news for our clients and one of the highlights of 2010 our bi centennial year.”